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EZR Home

Your information portal for intelligent regulation of heating control systems with your EZR Manager

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Select a password with a length between 7 and 20 characters.
Your password should consist of upper and lower case letters, numbers and special characters.

 

Terms of Use

In all data processing operations (e.g. collection, recording, organization, arrangement, storage, adaptation or modification, reading, querying, use, transmission, comparison, deletion or destruction) the provider acts in accordance with the statutory provisions within the meaning of the General Data Protection Regulation (GDPR).

The personal data and operating data of the terminal equipment transmitted by the customer are stored electronically by the provider on the basis of Art. 6 Paragraph 1 lit. a and b GDPR.

Further information on the legality, nature, scope and purpose of the collection, processing and use of personal data can be found in the information obligations in the meaning of Article 13 GDPR and in the Data Protection Statement. These can be retrieved here.

If your last login of the user to the EZR Home Online Portal was more than 2 years ago, the user's entire personal data will be automatically deleted, unless another legal basis authorizes further processing or other legal regulations to which we are subject prevent deletion. If the portal is used actively, the personal data is stored with the provider for an unlimited period of time, unless the data is deleted by the user himself in the account management.

The personal data is used within the provider and its affiliated companies. These companies and, where applicable, the external service providers who carry out data processing on behalf of the provider, are contractually obliged, within the meaning of Article 28 of the GDPR, to treat personal data in accordance with the applicable regulations.

The provider shall take the measures appropriate to the state of the art (cf. Art. 32 GDPR) to protect personal data against unauthorized access. Nevertheless, it is pointed out that, given the state of the art, it is not possible to completely prevent third parties from attempting to access this data without authorization.

Data Protection Notices for the EZR Home Online Portal

Dear EZR Home Online Portal users,
with these Data Protection Notices we would like to inform you about the processing of your personal data by Möhlenhoff GmbH as well as the rights you are entitled to as a data subject since 25 May 2018 according to the new EU General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (BDSG). Responsible for the processing of your personal data

Möhlenhoff GmbH
Museumstr. 54a
38229 Salzgitter
Phone: +49 (0) 53 41 / 8475-0
Fax: +49 (0) 53 41 / 8475-999
E-mail: kontakt@moehlenhoff.de

Data protection officer

You can contact our data protection officer at:
Anna Bauer
c/o BEL NET GmbH
Christian-Pommer-Straße 23
38112 Braunschweig
E-mail: datenschutz@moehlenhoff.de

Purposes and legal basis of data processing

We process your personal data exclusively in accordance with the legal requirements of the EU General Data Protection Regulation (GDPR), the new Federal Data Protection Act (BDSG) and any relevant sector-specific laws. Therefore, we process your data within the framework of the EZR Home Online Portal in order to fulfil the conditions of use and on the basis of your consent to process the data.

Data processing on the basis of consent

We use the double opt-in procedure for registration in the EZR Home Online Portal. Accordingly, during registration you must first give your consent to the processing of data. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. Your registration will not be completed until you have previously confirmed your registration via a confirmation e-mail sent for this purpose and by clicking on the link contained therein. If we do not receive this confirmation within 24 hours, your registration will be automatically deleted from our database. When registering, you can only enter the data required for registration (user name, e-mail address, password). These mandatory fields are marked with an asterisk. We use the above data solely for the purpose of establishing connectivity of EZR home devices. The data will not be used for any other purpose. You can revoke your consent at any time using the contact details given above. Data processing for the purpose of fulfilling the conditions of use In addition, we will process the UNIX timestamp of your last dial-in, as this is necessary to trace your activity in the ECR Home Portal and thus to delete your data if necessary. The said date will be processed exclusively for the said purpose. The legal basis for data processing is Art. 6 para. 1 lit. b GDPR.

Data processing for the fulfilment of a legal obligation

We also process your data insofar as this is necessary to fulfil a legal obligation to which we are subject. The obligations to be fulfilled by us include in particular the obligations to retain data under tax and commercial law, as well as... The legal basis for processing for the fulfilment of a legal obligation is Art. 6 para. 1 lit. c GDPR in conjunction with the relevant legal norm.

Categories of recipients of personal data

External service providers and affiliated companies

Where legally necessary, our external service providers as well as our affiliated companies that carry out data processing on our behalf, are contractually obliged in the meaning of Art. 28 GDPR to treat personal data in accordance with the applicable regulations. As far as these companies come into contact with your personal data, we have ensured through legal, technical and organizational measures, as well as through regular controls, that these comply with the regulations of the data protection laws. We currently use the following types of service providers to process your data:
Logoform GmbH
Bankplatz 8
38100 Braunschweig
Tel.:+49 531 239 299 0

Provider ALL-INKL.COM
Hauptstraße 68
02742 Friedersdorf
Tel: +49 35872 353-10

Third parties

We may make your personal data available to the authorities if this is necessary within the framework of our statutory notification obligations. In addition, your personal data will be transmitted to our tax adviser if this is necessary for his work.

Data transfer to a third country

In principle, we do not transfer your personal data to a third country or to an international organization outside the European Economic Area (EEA). Should we make such a transfer in individual cases, this will only be done to third countries for which an adequacy decision has been taken by the European Commission or whose adequate data protection level has been ensured by suitable or appropriate guarantees (e. g. binding corporate rules or EU standard contractual clauses).

Duration of data storage

If the last login to the EZR Home Online Portal was more than 2 years ago, your personal data will be automatically deleted. If the portal is used actively, the personal data is stored with us for an unlimited period of time, unless you delete the data yourself in the account management.

Rights of data subjects

As the data subject, you have the following rights towards us pursuant to Art. 15 et seq. GDPR: For this, please write an e-mail to datenschutz@moehlenhoff.de. Alternatively, please send us your request by mail to the above address.

Right to access to information

You have the right to request information from us as to whether we process personal data relating to you. If this is the case, you have the right to request information about this personal data from us.

Right to correction

You have the right to ask us to correct any inaccurate personal data relating to you.

Right to deletion

In certain cases, you have the right to demand that we delete personal data relating to you without delay.

Right to limitation of processing

In certain cases you have the right to require us to limit the processing.

Right to data transferability

You have the right to receive from us the personal data relating to you that you have provided to us, in a structured, current and machine-readable format.

Right of opposition to the processing

You have the right to object at any time to the processing of personal data relating to you on the basis of Article 6, para. (1) subpara. (e) or (f) GDPR for reasons arising from your particular situation. If we use your data for direct advertising, you can object to this at any time.

Right of revocation

If you have given us your consent to the use of personal data, you can revoke this at any time.

Data protection supervisory authority

In addition, you have the opportunity to complain to the data protection supervisory authority about our data processing of personal data. The competent data protection supervisory authority is: Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover
Should you have any further questions or comments, please do not hesitate to contact us or our data protection officer.
Status 12/2019

EZR Home

EZR Manager Remote

Hier wird die REMOTE-Seite angezeigt

Note:
Should the registration fail please check:

  • The right spelling of the username and password.
  • Have you already registered at EZR Manager Remote?
  • Is the Cloud function activated at your heating system?
  • Have the user name and the password been entered in your base station* after registration or password change?
  • Is your base station connected to the Internet?

*See Documents EZR Manager

EZR Home

Login

 
 
 
New registrations are no longer possible for this portal. This service is not available for systems with a manufacturing date after 31.12.2022. Furthermore, this portal and all associated services will be switched off on 31.12.2024. Of course, you can still control the system via your home network. You will still be able to find the ""EZR Manager SD Card"" and the ""Documents"" on this website beyond this date.

EZR Home

Your information portal for intelligent regulation of heating control systems with your EZR Manager

EZR Manager Remote
EZR-Manager SD Card
Documents
My Account

Documents

Here you find manuals for operation and installation of your comfort single room regulation to download as PDF files.

EZR Home

Your information portal for intelligent heating control with your EZR Manager

welcome USERNAME,

Nice to welcome you (again) to EZR Home.

Please accept our privacy policy and relevant information,
as well as the terms of use in order to continue. Thank you very much.



By using our websites, you agree to the use of data as described above. The privacy policy is dated 18 May 2018; it is currently valid. Due to the constant further development of our websites or the implementation of new technologies, it may become necessary to adapt this privacy policy to the current status. Möhlenhoff GmbH therefore reserves the right to change the privacy policy at any time with effect for the future. You should therefore visit this website regularly to find out about the current status of our privacy policy. Contact details of the data protection officer of Möhlenhoff GmbH:

c/o Anna Bauer
BEL NET GmbH
Christian-Pommer-Str. 23
38112 Braunschweig
Or by e-mail to: datenschutz@moehlenhoff.de
Version of: 18.05.2018
privacy conditions.


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Password forgotten

If you have forgotten your password, enter your e-mail address.

By submitting the form you will receive an e-mail to the given address. There you will find a newly generated password. You should change this as soon as possible.


Username forgotten

If you have forgotten your username, please enter your email address below.

By submitting the form you will receive an e-mail to the given address. There you will find your username.


EZR Home

EZR Manager SD Card

Start EZR Manager SD Card
 

The EZR Manager SD Card provides
means for comfortable and individual
parameterisation of settings in your
regulation on the pc or notebook.

User registration requests

The list shows all user registrations which are currently in the database.

Liste der Registrierungen

EZR Home

User Management

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Liste der Benutzer


Imprint

Möhlenhoff GmbH
Museumstr. 54a
38229 Salzgitter
Phone 0 53 41 / 8475-0
Fax 0 53 41 / 8475-999

kontakt@moehlenhoff.de
www.moehlenhoff.de

Board of Management:

Frank Geburek, Dipl.-Ing. (TH), Managing Director Technology and Operations
Stefan Soellner, Dipl.-Phys. oec., Managing Director Products and Sales

Registration Court: Amtsgericht (Local Court) Braunschweig
Registration number: HRB 6042

VAT identification number according to § 27 a VAT law (Umsatzsteuergesetz) Germany: DE116880420

Data Protection Statement

We are pleased about your visit to our website and your interest in our company. The protection of your data is of the utmost importance to us. With the following notes on data protection, we would like to inform you about the purposes for which and the extent to which we collect or process your personal data when you use our websites and how we protect your privacy when you provide us with your data.

Responsibility

The Möhlenhoff GmbH (Museumstr. 54a, 38229 Salzgitter, telephone: 0 53 41 / 8475-0, fax: 0 53 41 / 8475-999, e-mail kontakt@moehlenhoff.de) is the operator of these web pages and, as the responsible body within the meaning of Art. 4 Para. 7 GDPR, is responsible for compliance with the applicable data protection regulations.

The personal data of our users are stored and processed by us in accordance with the relevant regulations, in particular the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) in their current versions. All personal data is collected only for specified, clear and legitimate purposes and is not kept longer than necessary.

Personal data

Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person (e. g. name, date of birth and contact data).

Websites

Generally, our websites can be used by you without providing your personal data. However, for certain applications of our websites it may be necessary that you provide us with your data. Therefore, there may be restrictions on the use of our websites if you do not provide us with your data.

When you visit our web pages, our web servers temporarily save each access event in a log file. The following data may be collected and stored until automatic deletion: IP address, date and time of access, transferred data volumes, messages about the success of the retrieval of the web pages, identification data of the browser and operating system used, the web page from which the access takes place and the IP address of your Internet access provider, among other things. These data are processed for the purpose of enabling the use of the web pages, system security, technical administration of the network infrastructure and optimization of the Internet offering. This is to be regarded as a legitimate interest under Art. 6 para. 1 sentence 1 subpara. f of the GDPR.

Other data collection

We collect, store and process your personal data (e. g. first name, surname, address, e-mail address, telephone number) if a business relationship exists or is to be established, e. g. within the framework of a subscription or an order, as well as in the case of the configuration and modification of the content of the business relationship. In addition, we use your personal data insofar as you have transmitted them to us for registration on our website and have consented to the processing of your personal data. Furthermore, we collect, store and process your personal data when you contact us via the EZR Home Online Portal or by sending an e-mail or by telephone or fax, insofar as this is necessary for the processing of your inquiries and correspondence. The personal data collected by us will be deleted immediately as soon as they are no longer required for this purpose, unless there are legal retention periods. The provision of your personal data is voluntary.

EZR Home Portal

If you wish to use our EZR Home Online Portal (e. g. for the installation of your EZR devices), you must register with your e-mail address, a password of your choice and a user name. For the user name you can use your real name, but also a pseudonym. Using your real name is not obligatory.

We use the double opt-in procedure for registration. Accordingly, during registration you must first give your consent to the processing of data. The legal basis for data processing is Art. 6 para. 1 lit. a GDPR. Your registration will not be completed until you have previously confirmed your registration via a confirmation e-mail sent for this purpose and by clicking on the link contained therein. If we do not receive this confirmation within 24 hours, your registration will be automatically deleted from our database. When registering, you can only enter the data required for registration (user name, e-mail address, password). These mandatory fields are marked with an asterisk. We use the above data solely for the purpose of establishing connectivity of EZR home devices. The data will not be used for any other purpose. You can revoke your consent at any time using the contact details given above.

After registration, the UNIX timestamp of the last dial-in to the portal is collected in addition to the user name and e-mail address. This is necessary for the traceability of your activity in the EZR Home Portal and thus for the possible necessary deletion of your data. The said date will be processed exclusively for the said purpose. The legal basis for data processing is Art. 6 para. 1 lit. b GDPR. If your last login to the portal was more than 2 years ago, all your personal data will be automatically deleted, unless another legal basis legitimizes further processing or other legal regulations to which we are subject prevent deletion. If you actively use the portal, your data will be stored by us in encrypted form for an unlimited period of time, unless you delete your data yourself in the account management.

Your data will be stored encrypted in the database of the application. Therefore, your data is generally not readable in the database. The data is decrypted exclusively for account management (e. g. changing or resetting the password).

In the account management you can change your user name, password and e-mail address at any time. You can also delete your data at any time by yourself. If you have forgotten your password, you can choose the appropriate function on the website. For this, you must enter your e-mail address. After entering the e-mail address, a new password will be sent to this address. We expressly point out that you should change the newly assigned password as soon as possible after requesting it. If you have forgotten your user name, you can also choose a corresponding function on the website. You must enter your e-mail address for this purpose. After entering your e-mail address, your user name will be sent to this address.

In order to guarantee data security and to avoid unauthorized access to your personal data by third parties, the connection is https-encrypted.

Data disclosure

We use your personal data within Möhlenhoff GmbH and our affiliated companies. These companies, as well as our external service providers who carry out data processing on our behalf, are contractually obliged, within the meaning of Art. 28 GDPR, to treat personal data in accordance with the applicable regulations. As far as these companies come into contact with your personal data, we have ensured through legal, technical and organizational measures, as well as through regular controls, that these comply with the regulations of the data protection laws.

If you find links from other responsible parties on our website (e. g. Google Maps...) and click on the link, please use the website directly with the respective responsible party, so that our privacy policy does not apply to this website.

We reserve the right to transfer your personal data to authorities entitled to receive information if we are obliged to do so by law or by court order.

As a matter of principle, your personal data will not be passed on to other third parties.

Cookies

On our web pages, different information is stored in so-called cookies, which serve to make the application user-friendly and make the Internet offer more effective overall. In addition, the data stored in a cookie eliminates the need to fill out forms repeatedly. The cookies we use are temporary and are deleted regularly.

For the use of an account on our website, we use cookies in particular in order to be able to recognize you on a subsequent visit. Otherwise you would have to log in again for each visit. Therefore, the legal basis for this data processing is Art. 6 para. 1 S. 1 subpara. f GDPR.

In your browser you can independently manage the acceptance of cookies from our websites and block them if necessary. You can also delete cookies already set at any time. You can also find out about the possibility of deactivating cookies in the settings of your selected browser. If you do not accept cookies, this may lead to restrictions in the use of our websites in individual cases. We would like to point out that after deleting your cookies, you may have to reactivate any opt-out cookies that have been set.

We recommend that you delete the cookies and browser history manually on a regular basis.

Data security

In order to protect the data transmitted by you from unauthorized access and misuse by third parties, we have taken extensive technical and organizational operational security measures. These measures meet the high legal requirements of the national regulations and are always adapted to the current state of the art.

Rights of data subjects

As the data subject, you have the following rights towards us pursuant to Art. 15 to 22 GDPR:
• Right to access to information,
• Right to correction or deletion,
• Right to limitation of processing
• Right of opposition to the processing
• Right to data transferability.

If you have given us your consent to the use of personal data, you can revoke this at any time. For this, please write an e-mail to datenschutz@moehlenhoff.de. Alternatively, please let us know your request via mail or fax.

In addition, there is the possibility of complaining to a data protection supervisory authority about our data processing of personal data. The data protection supervisory authority responsible for us is “Die Landesbeauftragte für den Datenschutz Niedersachsen (The State Commissioner for Data Protection of Lower Saxony), Prinzenstraße 5, 30159 Hannover”.

Inclusion, topicality and amendment of the Data Protection Statement

By using our websites, you agree to the use of data as described above. The Data Protection Statement is dated 9 May 2019; it is currently valid. Due to the constant further development of our websites or the implementation of new technologies, it may become necessary to adapt this Data Protection Statement to the current status. Möhlenhoff GmbH therefore reserves the right to change the Data Protection Statement at any time with effect for the future. You should therefore visit this website regularly to find out about the current status of our Data Protection Statement. Contact details of the data protection officer of Möhlenhoff GmbH:
Anna Bauer
c/o LINET Services GmbH
Hinter dem Turme 12a
38114 Braunschweig
Telefon: 0531-180508-122
datenschutz@moehlenhoff.de

21.03.2024

Confirmation